Frequently Asked Questions

Here you will find answers to popular questions about the service, features, and solutions to possible problems.

How do I make an exchange on your website?

What is the purpose of card verification and identity verification ?

What should I do if I can't log in to my personal account?

What is the mode of operation of your offices?

Do you offer cash delivery services?

Do you conduct AML checks on cryptocurrency transactions?

What documents are required to exchange cryptocurrency at your office?

What is the purpose of the cryptocurrency sale and purchase agreement?

What is KYC?