The policy of combating the legalization of funds obtained by criminal means within the framework of the current legislation of the Russian Federation and current international legal acts.

Aurora-exchange warns users against attempts to use the service to legalize criminally obtained funds, finance terrorism, illegal actions of any kind, as well as from using the service to purchase prohibited goods and services. Aurora-exchange hereby declares that all services, mechanisms and tools used in the work are not used for criminal purposes. Aurora-exchange hereby declares that the company is not a financial services organization.

General provisions

To prevent transactions of a dubious or criminal nature, the Exchange Service establishes the following rules:

1. The sender and the recipient of the Payment on the Application must be the same person. Transfers to third parties or to accounts/wallets of legal entities are strictly prohibited using the services of the Service.

2. All contact information entered by the User in the Application, as well as other personal data transmitted by the User to the Service, must be up-to-date and completely reliable. It is not allowed to provide identifying data to third parties.

3. It is strictly prohibited for the User to create Applications using anonymous proxy servers or any other anonymous Internet connections.

This policy of combating the legalization of funds obtained by criminal means establishes the following rules of operation:

1. not to enter into business relations with known criminals and/or terrorists;

2. not to process transactions that are the result of known criminal and/or terrorist activities;

3. not to facilitate any transactions related to known criminal and/or terrorist activities;

4. Has the right to restrict or prohibit the use of all or part of the services for citizens of countries such as Afghanistan, Bosnia and Herzegovina, USA, Democratic People's Republic of Korea, Democratic Republic of the Congo, Eritrea, Ethiopia, Guyana, Iran, Iraq, Lao People's Democratic Republic, Libya, Somalia, South Sudan, Sri Lanka-Lanka, Sudan, Syria, Trinidad and Tobago, Tunisia, Uganda, Vanuatu, Ukraine.

Verification procedures

The service establishes its own verification procedures within the framework of anti—money laundering standards - the "Know Your Customer" (KYC) policy.

1. Users of the Service undergo the verification procedure (provide a state identification document: passport or identification card). The Service reserves the right to collect User identification information for the purposes of implementing the AML Policy. This information is processed and stored strictly in accordance with the Privacy Policy and the Personal Data Processing Policy.

2. The Service may also request a second document to identify the User: a bank statement indicating the full name of the User and his actual place of residence, the service also has the right to request photo / video verification of the client, if there is suspicion of dishonesty of the information provided.

3. The Service verifies the authenticity of documents and information provided by Users, and reserves the right to receive additional information about Users who have been identified as dangerous or suspicious.

If the User's identification information has been changed or his activity has seemed suspicious, the Service has the right to request updated documents from the User, even if they have been authenticated in the past.

Transaction monitoring

User Transaction Monitoring and Risk Assessment

User transaction monitoring and data analysis are also tools for risk assessment and detecting suspicious activities. To identify high-risk transactions, we use the AMLBOT service.

If transactions are identified as related to Child Exploitation, Dark Market, Dark Service, Enforcement Action, Fraudulent Exchange, Gambling, Illegal Service, Mixer, Ransom, Sanctions, Scam, Stolen Coins, Terrorism Financing, or other markings deemed suspicious by the service, the service reserves the right to:

1. Conduct a risk assessment of upcoming, ongoing, or completed transactions.

2. Suspend the exchange and freeze assets until the circumstances are clarified.

3. Report suspicious transactions to the relevant law enforcement authorities.

4. Refund the user by canceling the exchange process in accordance with the user agreement.

5. Suspend or terminate the user’s account.

6. Request additional information and documents from the user.

Guarantees from the client:

When registering an account and conducting procedures for the purchase and sale of crypto assets, the Client declares the following provisions:

1. The funds were received, acquired by the Buyer legally, not criminally.

2. The funds are the property of the Buyer.

3. Transactions with cryptocurrency assets are carried out by the Buyer consciously and in his personal interests, without pursuing the interests of third parties.

4. The buyer does not act on behalf of and does not receive instructions from known or unknown third parties about the purchase or sale of cryptocurrency, as well as any information or instructions about the crypto wallet(s) to which the cryptocurrency must be transferred or from whose account the cryptocurrency must be debited to complete the purchase and sale of cryptocurrency.

5. The buyer has a complete and unambiguous understanding of the functionality, use, storage, distribution mechanism and other characteristics of the cryptocurrency, understands and accepts the risks and consequences when buying or selling cryptocurrency. The buyer has a full understanding of the essence of cryptocurrencies, their principle of operation, and the variability of the exchange rate.

6. The buyer received a full amount of information about the selected cryptocurrency to make an informed decision about its purchase.

7. The Buyer complies with any applicable tax regimes in the jurisdiction of the Russian Federation.

8. The funds are the personal funds of the Buyer. He disposes of, owns, uses or benefits from them for his own purposes and needs, without having an order or order from third parties, as well as not in the interests of third parties.

9. The buyer is not influenced by third parties. He does not receive and has not received threats from persons unknown to him, as well as warnings, promises about the theft of funds from the Buyer's bank account or fraudulent actions with the Buyer's bank account.

10. The Buyer is aware that if he has provided false information, the Buyer independently bears the risks of civil, administrative or criminal liability provided for by the legislation of the Russian Federation.

11. The buyer guarantees that the received cryptocurrency will not be used by him for the purpose of financing organizations, any formations, actions directed against the Russian Federation, its law enforcement agencies and the armed forces.

12. The Buyer is aware of and assumes any and all obligations for his own transactional and non-transactional activities related to cryptocurrency assets, as well as any and all profits and losses from it.

Terms of refund of funds stopped for verification by the results of AML analysis of the transaction:

Refunds are made after full verification by the Service's security service, which may include a detailed verification of the sender.

Please note: The Exchange does not send BTC to addresses with high risk tags, please take this into account when creating a request. If the address is with high risk tags, the exchange will be blocked until a new address is provided, or a refund will be made with a 5% fee.

Refunds, subject to the Service's approval, will be processed by the Service within seven (7) calendar days from the date the User was notified of the Service's decision regarding their refund request.

When issuing a refund, after passing the verification, the User is obliged to confirm the details for receiving the refund.

The Service reserves the right to make changes to this Agreement from time to time without sending a separate notice to users of the Service.

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